Our Process
At Reid AV Services, every event begins the same way – with listening.
We learn your goals, your space, and your audience before we ever plug in a cable. From there, we build a plan that balances performance, logistics, and creativity, ensuring every element works in harmony.
Whether it’s a high-profile conference or a local ceremony, our process keeps you informed, supported, and confident from the first conversation to the final cue.
How We Bring Your Event to Life
Initial
Consultation
We start with a conversation about your vision, priorities, and any challenges you’ve faced in the past. Our team asks the right questions to understand what success looks like to you and how we can get you there.
Site Visit & Needs Assessment
Next, we evaluate your venue to plan for acoustics, lighting, power, and layout. Every recommendation is made with precision and practicality, ensuring the setup fits your space and audience.
Custom
Production Plan
We design a detailed roadmap covering every AV component from audio and lighting to staging and video playback. You’ll know exactly what to expect, when, and from whom. It’s collaboration with clarity built in.
Custom
Installation Plan
For permanent installations, we design user-friendly AV systems providing custom solutions for your unique needs. We provide clear communication from ordering through system training, so you are always informed throughout the installation process.
Setup & Live Execution
Our team arrives early, fully prepared. We manage setup, run rehearsals, and stay on-site throughout your event to mix audio, cue lighting, manage playback, and adapt to any last-minute changes seamlessly.
Post-Event Support
After the final cue, we handle equipment removal quickly and respectfully. We’re available afterward to review performance, discuss improvements, and plan for future events, because every great partnership builds on the next successful project.
Why Our Process Works
Live events move fast. Installations are complex. That’s why we keep our process structured yet flexible so you stay in control no matter what happens. Our clients trust us because:
We’re proactive, not reactive
We communicate clearly and consistently
We prepare thoroughly, so execution feels effortless
We show up early, stay present, and deliver exactly what we promise
Every detail is designed to reduce friction, minimize surprises, and create confidence from start to finish.
Start Planning With Confidence
Every successful event starts with a plan and a team that knows how to make it work. Reid AV Services is ready to support your next production or installation with a process built on preparation, communication, and care.