Our Team
At Reid AV Services, the strength of our event production services comes from the people behind them. Our team is made up of dedicated professionals who bring technical expertise, creative problem-solving, and hands-on experience to every project.
From permanent installations to live event productions, every team member plays a key role in delivering standout experiences. We don’t just show up; we show up prepared, aligned, and accountable. That’s what makes every project run seamlessly from start to finish.
Meet the Teams That Power
Reid AV Services
Leadership
At the core of Reid AV Services is a leadership team that sets the tone for excellence. Their focus is on growth, service quality, and building a dependable culture rooted in teamwork, trust, and craftsmanship.
Darren Sussman
Owner
Becky Chew
General Manager
Rowen Bush
Director of Operations
Client Services
Our client services team ensures every event and installation runs smoothly from concept to completion. They design the project, select the equipment, and develop timelines that keep complex projects on track.
Joe Werner
Director of Event Services
Chelsey Dulina
Sales & Business Development
Emily Ginsburg
Production Manager
Rob Habermann
Installation Project Manager
Operations Team
The operations team supports every event and installation with flawless execution. They manage schedules, inventory, and communication across departments, ensuring every piece of equipment — and every person — is where they need to be, when they need to be there.
Alyssa McAvoy
Operations Administrator
Matt Ploch
Inventory Manager
Vanessa Owens
Installations Assistant
Technical Staff
Our technicians are the backbone of every project. They bring hands-on precision to every setup, ensuring that gear is prepped, tested, and tuned. Their craftsmanship turns complex systems into seamless experiences.
Chris Myers
Sr. Technician
Paul McGee
Sr. Technician
Nick Gackenbach
Sr. Technician
Austin Kalafsky
Sr. Shop Technician
Jarod Danscuk
Shop Technician
Why Our Team Structure Makes a Difference
The best AV systems only perform as well as the people behind them. That’s why Reid AV Services is built around collaboration, accountability, and communication across every department. Our structure allows us to stay flexible under pressure, solve problems in real time, and maintain the consistency our clients depend on.
Our crews know the gear and each other, which means your project benefits from a team that operates as one..
Work With a Team Built for Live Events
Reid AV Services brings together the right specialists to support every aspect of your production. Whether you need sound, lighting, video, staging, or full-scale coordination, our team works in sync to deliver confidence you can see and hear.